The End of Inertia

Soon, Simple Justice will be moving to a new blogging platform.  Either that or disappear.  I’ve heard from many of readers in the past week about problems with SJ, that it won’t load, it loads very slow, or the most frequent complaint, that the front page loads but the full posts won’t load at all.

My blogging platform is called Quick Blogcasts from GoDaddy. I dídn’t so much pick it as stumble upon it on February 13, 2007.  That was the day I had nothing to do, so Dr. SJ told me to start a blog to keep me from bugging her about things in the law that I like to think about. It was her way of telling me to leave her alone.

It seemed to be easy enough for a dinosaur like me to use, so I went for it.  More than 6 years later, I still do. But what was a mediocre platform back then has reached the end of its lifecycle.  Having spoken to a few people over the past week at GoDaddy about the problems, one thing has become abundantly clear: they don’t care.  I’ve been told to learn to live with it, as failure happens. In other words, if their product, which they happily charge me for, works, great. If it doesn’t, too bad. Are they going to do anything about it? Nope.

When pages wouldn’t load for me yesterday morning, I called again. I spoke with a nice fellow, who told me that he saw I had already called a few times on the issues and that a file had been opened with the escalation department (whoever that is).  “You should be getting an email about your problem,” he explained.

“An email? I don’t need an email. I need the problem fixed. I need the problem fixed now. I need the platform to work.” An email at some unknown time in the future wasn’t quite comforting. More importantly, it didn’t help. If someone was trying to read a post today, an email in a week didn’t provide any help.

That’s all we can do, he told me. That’s it? I asked. “That’s it,” he replied. And that was it.

I’m a strong believer in inertia.  If it’s not broken, I don’t fix it. But my blogging platform is broken. Worse yet, GoDaddy’s attitude is broken. You can argue with some things, but you can’t argue with the attitude that they just don’t care.  They don’t care if you’re happy. They don’t care if you pay. They don’t care if they keep you as a customer. Once they don’t care, all leverage is lost. And as I was unceremoniously informed by GoDaddy, they no longer care.

The idea of moving to a different platform scares me. I’m very good at using the one I’ve used nearly every morning for 6 years. I know it well, its front doors and back doors, its insides and out.  Learning a new platform doesn’t exactly scare me, but means I will have to start from scratch to learn its subtle ways, it’s tricks and shortcuts.  Most of you young guys will laugh at me for this, but I write, and it just happens to be on a computer.  You know computers intuitively?  I don’t. It took me an hour to figure out how to make my daughter’s iPod work, and that came only after she showed me. My intuitive and yours are probably pretty different.

This time, I plan to put a lot more thought into the new platform. I need to find one that will serve to migrate what I’ve cobbled together over the past 6 years without major problems.  I expect to update the appearance, which many of you enjoy ridiculing as “old school,” which never bothered me a bit since I’m here to write, not to have the coolest looking blog on the block. Heck, I would blog on papyrus if that was what I had available to me.  Changing hemlines for the sake of having something new never interested me.

But I know a lot more now than I did 6 years ago, and I know what to look for, what I want, what you want and what I need. The next time will be a whole lot more thoughtful, and I plan to find the best platform possible. I don’t know yet what that will be, and I’m not soliciting opinions so please don’t offer and force me to use the quote about opinions being like a part of the human anatomy. It’s unbecoming.

So please bear with me as I do my due diligence and figure out where I’m going. I know this platform sucks. I know it’s got problems. My inertia has come to an end and I will be changing. I’m working on it.

11 comments on “The End of Inertia

  1. Turk

    I changed to WordPress a few years ago from Blogger. I figured most of it out pretty quickly.

    Most important, if you are moving all of your old stuff to the new platform, don’t even try to do that part yourself.

  2. SHG

    Are you kidding? With my vast knowledge of computers and love of things binary? Easy-squeezy. What could go wrong?

  3. John Burgess

    I’ll second the recommendation for WordPress. I tried a few different platforms when I first started blogging, but have been with WordPress since 2004.

    I’ve had a few little problems, but they’ve been with my hosting service, not WordPress itself. Very usefully, WordPress has a pretty bullet-proof automatic updating service that requires only a few mouse clicks to accomplish.

    It doesn’t come with any reCAPTCHA, but you can install it (or similar) at your option. It plays very nicely with the Akismet anti-spam plug-in.

    There are thousands of other plug-ins available for your messing around with. Some of them are actually useful!

  4. SHG

    Plug-ins are always of great importance to me. Plus, then make the room smell better if someone has flatulence. What? Oh, not that kind of plug-in? Never mind.

  5. Eddie

    Funny, but the site always loaded fine for me… never had a problem, and I read it loyally every day.

  6. SHG

    That’s because you use AOL, the finest ISP ever created and the best source of coasters in the 90’s.

  7. Doug Cornelius

    Sorry you have to switch. I expect it will be painful.

    If you decide to switch to WordPress, I would recommend switching to a webhost other than GoDaddy. I recently had problems with GoDaddy and a WordPress site for local nonprofit. (They obviously had no budget for tech since they were left using me.) It’s supposed to be an easy and fast to install WordPress. After two hours of failure, Go Daddy’s response was “nothing is wrong.”

    We switched to a new webhost and had the site up and running on WordPress in a few minutes.

    [Ed. Note: Link deleted together with the paragraph per no link rule. What the hell were you thinking?]

    Good luck on the move.

  8. John Burgess

    What? Lawyers have flatulence? This is almost as shocking as learning that priests and nuns smoke and drink!

    The juxtaposition of lawyers and hot air is well known, but I always thought it referred to the other end of the alimentary canal. Silly me.

Comments are closed.