The Price of Incivility

There has been an ongoing argument over civility in law for years now, with the simplistic side arguing “don’t be a jerk,” the pejorative “jerk” falling somewhat shy of a definition, and the less sensitive side arguing that a lawyer should be whatever best serves the client, whether that means being civil or, when necessary, hoisting the black flag and slitting throats.

For the most part, the argument is one of sensibilities, where gurus of goodness implore lawyers to be kinder and gentler because it makes lawyers feel better about their career choice. But in an odd California case, Karton v. Ari Design, replete with a number of other influences that won’t be discussed here but shouldn’t be ignored, the Court of Appeals put a price on the question.

Finally, the court considered the role of civility — focusing on the plaintiff’s conduct — in determining the attorney’s fee. It begins by trying to associate civility with skill.

Attorney skill is a traditional touchstone for deciding whether to adjust a lodestar. Civility is an aspect of skill.

Excellent lawyers deserve higher fees, and excellent lawyers are civil. Sound logic and bitter experience support these points.

This isn’t a question of whether lawyers should, as a default, be civil to one another. Of course we should. Or to put it somewhat more harshly, don’t be an asshole. But there’s a brief line in there that raises a dubious proposition: Civility is an aspect of skill. Is it? Steven Chung accepts the basic premise, but with caveats.

I would agree that attorneys using respectful, persuasive words and arguments to present their cases should be better compensated than those who run their mouth off and “call it like it is.”

But while excellent lawyers should be civil, that is the bare minimum. They tend to be those who make their clients happy. That does not mean winning all the time or winning by any means necessary. Sometimes it’s about damage control and being strong advocates for their clients.

In Karton, a fairly straightforward case where the plaintiff was a lawyer who, in part, represented himself and sought statutory attorneys fees for his time, the court reduced the fee request from $270,000 to $90,000. There were a number of reasons for this reduction, but civility was one of them.

Civility is an ethical component of professionalism. Civility is desirable in litigation, not only because it is ethically required for its own sake, but also because it is socially advantageous: it lowers the costs of dispute resolution. The American legal profession exists to help people resolve disputes cheaply, swiftly, fairly, and justly. Incivility between counsel is sand in the gears.

Perhaps in the mind of a certain type of judge, who has never sat with a living, breathing client, keeping the gears of “justice” moving is the reason lawyers exist, but most clients would disagree. They want to win. They want vindication. They want money. They want freedom. And if the lawyer needs to throw the occasional punch to do so, clients damn well expect them to be tough enough to do so. Chung gets this.

The problem is that since the American legal profession has an adversarial dispute resolution system, it is sometimes not possible to have a quick-fix solution where everyone will be happy, particularly where one side will lose big. What might be socially advantageous from a judge’s perspective is not always the case from the lawyer’s perspective. The lawyer has to provide results for his client and being civil will only go so far.

Much of the time, getting along with one’s adversary is far more effective than hostility, and serves the client’s interest both by keeping fees down (pointless fighting tends to generate needless hours of work that accomplish little yet get charged at the going rate) and getting to the crux of the issue, the legal problem in need of resolution. Sure, we can argue the facts and law, but that can be accomplished with civility. Except when it can’t.

Incivility can rankle relations and thereby increase the friction, extent, and cost of litigation. Calling opposing counsel a liar, for instance, can invite destructive reciprocity and generate needless controversies. Seasoning a disagreement with avoidable irritants can turn a minor conflict into a costly and protracted war. All those human hours, which could have been put to socially productive uses, instead are devoted to the unnecessary war and are lost forever. All sides lose, as does the justice system, which must supervise the hostilities.

But what if opposing counsel is lying? Do you not call him a liar because it’s uncivil? The court is right, that it devolves into “destructive reciprocity,” and sucks up time that could have been put to “socially productive uses,” whatever that means, demanding the time of the judge to “supervise the hostilities.” But what do you do if counsel, in a most civil tone, lies? Of course, you can reply with similar civility that counsel’s representation of the facts emits an unpleasant odor that tends to attract a great number of flies, but even so, feelings could be bruised.

Is civility an aspect of skill? A deeper assertion would be that knowing when and how to be civil, and when and how not to be, is an aspect of skill. And that is becoming an increasingly insurmountable problem.

Finally, if civility will play a bigger role in litigation, there should be some definitions on what constitutes uncivil behavior. As I stated earlier, it is difficult to define what it means to behave civilly. And in recent years, what is considered offensive has grown to levels beyond comprehension and seems to be mutating frequently. I would hate to see the ironic situation where an attorney accuses the opposing counsel of uncivil behavior and dealing with that issue prolongs litigation instead of moving the case forward.

Putting aside the fact that no law firm promotes itself by claiming it provides “civil” representation as opposed to “aggressive,” civility has become a constantly moving goal post, with the perpetually offended redefining it hourly. If courts are going to exact a cost for incivility in the extant climate, then they need to draw a line rather than leave it up to the delicate sensibilities of the moment. But doing that would require judges to appreciate that lawyers’ duty isn’t to make their world more pleasant, but to represent their client. If civility is an aspect of skills, so too is knowing when not being civil is in the client’s best interest.


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13 thoughts on “The Price of Incivility

  1. Richard Kopf

    SHG,

    Like morality, you can’t enforce civility by dictate.

    What a judge can do is model civility. Not so surprisingly skillful (but not wimpy) lawyers get the message. The uncivil tend to weed themselves out. Natural selection works and the few bad apples that survive are not worth creating a civility police to deal with them. Typically, more trouble is caused than cured by such formal civility systems.

    All the best.

    RGK

    1. SHG Post author

      Enforcement of “decent” behaviors haa not only gained favor among young people, but taken on an expectation of entitlement upon pain of consequences. This will come as no surprise, given what’s happening these days. But new judges come onto the bench and bring with them their sensibilities about morality, civitility and, dare I say it, “justice.” And as you know, they aren’t particularly interested in the wisdom or experience of those who came before them and got everything wrong.

  2. Hunting Guy

    Patrick Swayze in Roadhouse.

    “I want you to be nice . . . until it’s time to not be nice.”

  3. Drew Conlin

    This may be the only opportunity I have to ask you and other lawyers: Would you hire Saul Goodman?
    ( I’m joking kinda)

      1. David Meyer-Lindenberg

        The terrifying thing about this isn’t that you thought a Breaking Bad character was real, but that Barleycorn’s comments are downright coherent. Did he use to be different, or was he just briefly passing through reality on his way to someplace else?

  4. Steven Chung

    I too was questioning whether civility was a skill. It seemed more like a tactic or at least the default method of resolving a dispute until one side escalates.

    The reality is that in most cases, civility will usually only benefit one side – the winning side.

    It would be great if the judges writing and concurring with the opinion would advise attorneys on what to do if civility doesn’t help their client’s case.

    1. SHG Post author

      I think you’re right that judges see civility more from the perspective of how it makes their litigation, in general, and their job, in particular, flow more smoothly. What’s unclear is whether they grasp, or care, about how it impacts the client. While the client may be paramount to (most of) us, judges often fail to see them as more than a cost of doing business.

      I also think you’re right that if they want to impose a cost for being uncivil, then they have to do better than “I know it when I see it.”

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