Conflict Aversion and Personality Traits

It’s a lazy Sunday morning, so why not take a few moments to reflect on this week’s lessons.

Over the past few days, Mark Bennett, Gideon and I have hosted a moving crap game on the issue of criminal defense lawyer ethics.  To many, the heated debate would be uncomfortable if not intolerable because most people are conflict averse.  They can’t stand conflict.  They can’t deal with conflict.  They do anything in their power to stay as far away from conflict as they possible can.

I have seen (as no doubt everyone else reading this) people give up their rights, their interests and their happiness in order to let someone else have their way, so that they do not become embroiled in conflict.  One of my dearest friends, who is a very smart and savvy person otherwise, will find almost any excuse to not go to war.  One of his favorite lines is “pick your battles.”  Of course, he’s yet to find a battle that’s worth the fight.

The consequence of conflict aversion is that whoever takes the first strong position tends to win the day, no matter whether he’s right or wrong.  Oftentimes, this produces some very weird and wrong results, making the conflict averse cringe privately but publicly non-committal.  Their problem is that there is no way to challenge the decision without asserting themselves and thereby creating a conflict.  And they will do anything to make that no happen.

Another consequence, however, is the conflict averse people tend to be well-liked.  This makes perfect sense, as the rarely if ever offend anyone by challenging or disputing others.  People like that.  They like people who they perceive as agreeing with them.  They attribute good characteristics to people who they believe agree with them.  Or at least, they don’t attribute negative traits.  Ironically, we often find conflict averse people in positions of higher authority, less as a result of their positives than lack of negatives. 

A great criminal defense lawyer, as shown by this week’s discussions, is rarely conflict averse.  It is not, as many assume, that we invite conflict or thrive on conflict.  While a simplistic understanding would tend to make that assumption appear likely, it’s inaccurate.  Conflict is like a busman’s holiday, we engage in it professionally, so it brings us little enjoyment as an advocation.  Indeed, when young people tell me that they want to be a lawyer because their friends tell them they like to argue too much, I tell them that the best lawyers only argue because they must, not because they derive amusement from it.

We avoid conflict when we can.  We search for mutual ground, things we can agree upon.  We know that there is far more to be accomplished through the mutuality of interests than through disagreements.  But, there is also some bone in our heads that won’t let us shy away from a fight.  When pushed, we push back if we believe it matters. 

This characteristic of criminal defense lawyers is misunderstood by the conflict averse.  For them, conflict is visceral and emotional.  They see it as a form of anger, perhaps even hatred.  It evokes a sort of adrenalin rush that clouds their reason.  To the averse, conflict is a creature of personal hostility.

Amongst criminal defense lawyers, conflict need not involve any emotional component at all.  It is just as likely, if not more likely, to be a purely intellectual exercise.  We disagree.  We challenge.  We dispute.  We do not hate the people with whom we disagree.  We can argue and debate all day long, and tell the each other that they’re absolutely wrong, while still liking and respecting them without reservation.  We simply disagree.

The conflict averse cannot comprehend how this could be possible.  It’s just not the way they feel, and like all people, project their understanding of the nature of people onto others.  Because of this, people who are willing to address conflict head on tend to be more difficult for the conflict averse to accept.  They attribute hostile traits to us because they can’t understand how we could be otherwise.  We make them uncomfortable.  They perceive us as always ready for a fight, rather than will to “pick our battles.” And we do tend to make enemies because we are not perceived as being “agreeable” sorts.

Mark, Gid and I are all on the same team, despite our heated debate on the nuances of ethical lawyering.  Our philosophies are very similar.  Our concerns and beliefs bolster one another.  We argued hard, but bear each other no anger.  If we didn’t exist in this blawgosphere, we would have had a beer after the argument and still told each other they were wrong.  And we would all be fine with it.

So if you’re looking for a pleasant dinner companion, or someone for support or with whom to commiserate, find a risk averse person.  They will tell you what you want to hear, and you will get the positive feedback that you seek.  But if you find yourself to be under the gun, the enemy of the state, the accused, get someone who will not hesitate to take up arms for your cause.  Even a moment’s hesitation in the face of conflict can mean the difference between success and failure. 

The ability and willingness to look conflict square in the face, from a rational and strategic perspective, may not always make us the most comfortable people to be around, but clearly makes us the type of lawyers you want to represent you when your life is on the line.


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7 thoughts on “Conflict Aversion and Personality Traits

  1. Steve

    Is this a polite way to say that all criminal defense attorneys are assholes? Or just your estimation of the “good” ones?

    I’m just asking…

    Personally, I’ve seen many damn good defense attorneys who fight like hell when they need to, but are pretty great guys/gals outside the courtroom. Shall I cross you off that list?

    Again, I’m just asking…

  2. SHG

    Since you’re just asking, I’ll try to help you out.  The willingness to deal with conflict has nothing whatsoever to do with whether defense lawyers are “pretty great guys/gals outside the courtroom,”  It has to do with not being conflict averse.  Defense lawyers don’t necessarily roam the earth looking for conflict, but tend not to hide from it either, which makes conflict averse people uncomfortable.  That is the distinction. 

    This post appears to have struck a nerve with you, but it’s unclear why. 

  3. Mark Bennett

    When I’m looking for a family doctor, I want someone with a good bedside manner.

    When I’m looking for a surgeon, I want someone who’s not afraid to tell me to shut the hell up so he can start cutting. I don’t care whether he’s kind to children, makes good small talk at a cocktail party, or validates his wife’s feelings.

  4. Steve

    Nahhh… I’m just not conflict averse.

    Anyway, my point was that your argument is flawed. As you recently accused others of doing, you have set up a straw man. You refer to someone who tells you they “pick their battles” but they never pick one, and then you impugn that to a whole group of others.

    If someone were actually picking (not avoiding as in your overgeneralized example) their battles, wouldn’t they achieve better results for their clients? In other words, if you become known as the attorney who fights over everything, a number of things happen. First, you lose a lot of battles. Second, you lose a tremendous amount of credibility with the court and others when every issue is fought and nitpicked over. And finally, your clients get worse results. Whether it’s the prosecutor who won’t deal with you because of your attitude or the court who sentences your guys different or the jurors who convict because they don’t like you. Sure, they all say they don’t and wouldn’t do that, but they’re human, right? Whether consciously or subconsciously, your guy gets a worse resolution.

    So, wouldn’t it be better to pick your battles? Again, assuming you actually pick and aren’t simply avoiding. Despite your example, they are not always the same thing.

  5. SHG

    Now that’s an entirely different point, and one worthy of further discussion.  I’ve written here often about strategically picking battles, as well as not engaging in needless antagonism.  You are quite right about that, and we are in complete agreement.

    The example I used, about the person who was always avoiding conflict by using the “pick your battles” argument to never pick a battle, reflected the conflict averse, the person who would always find a way to hide from conflict and for whom there was no battle worth fighting.  Most defense attorneys I know, and almost every good defense attorney, avoids conflicts that are unnecessary.  But when they are necessary, the confront them head on. 

    While you describe my use of conflict averse as an over-generalization, I have some difficulty seeing how that can be, since it reflects the group that I am writing about rather than the group that you see as being the subject of my post.  Perhaps what you see as over-generalizing reflects people who do not fall into the group I’m describing, rather than a flaw in my description.  My post doesn’t cover everyone on the planet.  There are people who fall between the ends of the spectrum, but they aren’t the subject of my post.

  6. Glen R. Graham

    I think about the numerous people who have plead guilty to crimes they did not even commit because they could not afford to pay a good lawyer or a “warrior” instead of the businessman lawyer to go to trial on the case. I think about the over-turned DNA evidence type convictions where some guy gets convicted and goes to prison and then years later it turns out he didn’t even do it. Why would an innocent man confess to a crime he didn’t commit? Why do innocence human being’s plead guilty to crimes they didn’t commit? What kind of crappy system of justice allows innocent human beings to go to prison for crimes they did not commit just because the lawyer is a wimp or a businessman instead of a “warrior.” Check out the web site http://www.innocence.org and the numerous over-turned convictions — some where people gave false confessions. Tulsa, Oklahoma is home to one of the largest jury verdicts for over-turned DNA — convitions – false photo identification — 14.5 million dollar jury verdict reduced to 12.25 million on appeal —- Alvin McGee, Jr. v. City of Tulsa – Northern District of Oklahoma. Oklahoma was recently found to have the highest rate of incarceration for women in the nation according to the national bureau of crime statistics (2006).

  7. Defending People Blog

    The Mind of the Criminal Defense Trial Lawyer

    New York criminal defense lawyer Scott Greenfield wrote yesterday (at 6:28 a.m. on a Sunday morning, for crying out loud!) about Conflict Aversion and Personality Traits (or is it “Conflict Aversion and Personality Flaws?” See the URL).In Scott’s excellen

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