For some time now, the leading advocate for young lawyers, Dan Hull, has pursued an aggressive agenda designed to enlighten them to some of the more useful, but less pleasant, realities of the practice of law. Not the least of which is that there is no such thing as work/life balance when it comes to providing excellence to clients.
This has raised the ire of the Slackoisie, the lot of which has whined incessantly about why it can’t have everything to which they feel entitled. Rather than look toward their professionalism, responsibility, duty, all dirty words to Generation Y, they seek the magic bullet that will enable them to achieve success in the absence of inconvenient effort. A leader in this effort, like a pig sniffing out truffles, was the host of this week’s Blawg Review, Adrian Dayton.
Adrian used his moment in the sun to promote two concepts, the first being twitter.
One day one of the individuals I was following on Twitter sent a message or “tweet” that changed the direction of my professional life.
“Does anybody know a contracts attorney?” Was the message. There I was, a young associate practicing Corporate Law, so I responded.
Within 48 hours our New York firm had a Texas client, the client paid the retainer by credit card, and all communications were conducted by email and phone. Not only had I found a new legal client on Twitter- it was almost too easy. Over the next few weeks I tested out multiple searches, and was blown away by how many individuals and companies were on Twitter asking about legal services. Then I started developing a system to find the leads on Twitter and other social media platforms and turn them into clients.
It’s a wonderful anecdote, not so much to prove Adrian’s point but to show the failure of anecdotes to prove their purported point. One case does not a practice make. There are many lawyers out there. The streets are littered with them. Why would Adrian’s Texas client need to twit to ask blindly for a lawyer? It suggest that the client can’t find anyone locally who would deal with them. Perhaps they’ve gone through all the local lawyers and been tossed out on their butt, whether for being unduly annoying, demanding or cheap. But something is wrong when a client has to twit to find a lawyer, and will give up a credit card number to any lawyer with a twitter account.
On the flip side, what client would want to find a lawyer on twitter? A desperate one, no doubt, since there is no possibility that the client could have any sense of competency in his counsel. There is nothing one can say in 140 characters that would provide an adequate showing of skill to justify retention as a lawyer to any but the worst conceivable client.
Adrian thinks he’s discovered a panacea. In reality, he’s discovered a trap for the unwary. Worse still, nowhere in his paradigm does he concern himself with what to do with a client once he’s got one. This is perhaps the greatest failing of the focus of the Slackoisie, where they demonstrate no comprehension that they are lawyers, not soap salesmen. Nowhere does Adrian mention anything about honing his skills, providing excellent representation, serving his clients. It’s all about getting the credit card number.
Left to his own devices, he would have us all become the Alexis Neely’s of the internet, vessels filled with disgustingly sweet goo, utterly devoid of substance. Spouting words without meaning, I’m left to wonder whether the Slackoisie has the slightest clue what substance is? I suspect some do, playing the Adrian Dayton’s for their available cash to get them to jump on board the newest, shiniest bandwagon to quick and easy happiness. They keep selling “secrets”, and the children keep believing that there really are secrets to happiness, just as they believed in Pretty Ponies and Unicorns before that.
That the Slackoisie have a different view of life is neither surprising nor a matter of deep concern in itself; it has long been common for youth to believe that everyone who came before them is an ignorant Luddite, and only they possess a clear vision, unmuddled by convention. As if nobody before them ever thought of a new way to do something.
While some demand their due, that the world rotate on its axis to make their lives more special and wonderful, others whine about the need for their elders to “understand” them. They want to sit down and negotiate a truce of sorts, where we can hash out our differences and reach a compromise. They have found an ally in Diane Levin at Mediation Channel, As a mediator, every disagreement is an opportunity “bridge the gap.” If Diane was a hammer, every disagreement would look like a nail.
After describing the rancorous arguing that has ensued between members of different generations of lawyers, Dayton, a Gen Y lawyer, observes:Dayton has thus signaled his willingness to bridge the generation gap. So what about his counterparts on the other side?What does that tell us? That there is a real conflict – and lack of understanding – on both sides. The biggest message I took away from it was that we’d better figure each other out – we’re going to be together for a while.
There’s nothing to mediate. There are no “counterparts”. If the Slackoisie don’t like the lifestyle at Biglaw, reject the billable hour demands, want to go without undergarments, let ’em. It’s no skin off our nose. They can have anything they want; they just can’t have it on our dime. No one has a gun to their head, forcing them to work 2300 billable hours a year. Every one of them, every single one, is free to hang out his own shingle at any moment.
As far as Biglaw’s “needs” are concerned, who cares. There are still plenty of young lawyers who want to earn as much money as possible. And more significantly, the Biglaw model has crashed anyway, and they are far more likely to disappear in the next few years than hire the next class of money-hungry wannabes. So don’t worry about the pressures of Biglaw, as it won’t be there anyway.
But when you go to work for someone, you will be expected to earn your keep. Lawfirms don’t exist to provide you with a corner office and BMW so you can leave early and drink Jello shots with your buds. When the going gets tough, no one needs a lawyer who leaves the office whenever they have something more fun to do. And stop telling us how wonderful your work is. It’s not. That you disagree is immaterial, as you aren’t in a position to judge your competence. It takes years of hard work and experience to improve the quality of your work to the point where your efforts merit your self-assessed kudos. Some never improve. Most never achieve excellence. It’s not that easy to do.
Surrounding yourselves with others who similarly whine and believe in magic bullets isn’t going to turn day into night, or you into lawyers. Even if you could use twitter to get enough clients, good clients, paying clients, to maintain a practice, you wouldn’t have the capacity to serve them. And don’t throw up an anecdote about how one young lawyer somewhere did a really good job. The reason the story gets told is that it’s so rare. It won’t happen to you because you really, really want it to.
The thought is embodied in this letter from a former youngster who learned a little something along the way.
For having lived long, I have experienced many instances of being obliged by better information, or fuller consideration, to change opinions even on important subjects, which I once thought right, but found to be otherwise. It is therefore that the older I grow, the more apt I am to doubt my own judgment, and to pay more respect to the judgment of others.There is no argument to be had here. There is merely a learning curve that the Slackoisie has yet to climb. There is nothing to mediate, nor a gap to be filled. We all want to live in our wonderful fantasy land, where clients with loads of money troll twitter for lawyers to give it to without any demands that they perform services that might interfere with the kids little league games or dinner with our best friends forever.
Oddly, clients have similar thoughts, where they retain counsel wholly dedicated to their cause, night and day, fully prepared to drop everything at a moments notice to put in 36 hours of work in every 24 hour period. They expect lawyers to know all the magic secrets too, but not the same ones that Adrian dreams about. The magic bullets clients dream about are the ones that win their cause, do so swiftly and at a fraction of the cost (if any cost at all) they might otherwise be charged. So whose dreams are more worthy?
Adrian’s second Blawg Review theme are his 12 Virtues, “that will make our world a better place to live.” That’s nice.
