Cops don’t want to deal with people having a psychotic episode any more than the people who call because someone is having a mental health crisis want cops to kill them. The problem was one of default. Who else can you get to respond? In New York City, there’s a standing army of NYPD to take the call, but no smaller army of mental health personnel on top of the cops to respond. So they tried an experiment and it turned out pretty well.
The B-HEARD program — it stands for Behavioral Health Emergency Assistance Response Division — launched in a portion of Harlem last month and has sent teams of three unarmed, behavioral health specialists to respond to more than 100 911 calls.
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