One of the mind-numbingly stupid things that clients would tell lawyers was what their back-yard neighbor, their Aunt Gertrude, their third grade teacher, said about the law, provided they didn’t also happen to be practicing lawyers. And if they were, great. Let them represent you, but their say-so didn’t make the law whatever they feel it should be. Getting past this was invariably a headache.
But at least they were actual people. People who had no clue what they were talking about, but people. We’ve now gone a big step down from there, albeit in a different discipline. JAMA, the Journal of the American Medical Association, has an article about the use of “conversation agents,” Siri, for example, as the source of advice when someone’s life could be on the line.
Kari Paul, at Motherboard, whines that Siri isn’t doing a very good job of it.
Smartphones are often lifelines for people seeking to escape from or cope with interpersonal violence and sexual assault, but new research has found most conversational agents like Siri are unable to answer simple questions or provide help in the face of these crises.
