Avvocative: You Get What You Pay For (Update)

When Avvo developed it’s  AvvoAnswers “product” (their word, not mine), it was replete with numerous obvious faults.  One problem they didn’t have was the willingness of lawyers to play the game, or to be more precise, to game the product.  Mark Bennett has kept a close eye on this at his Social Media Tyro Blog, where he coined the term “answhores“.

Not long ago, Avvo decided to let people know how great AvvoAnswers is working out.


The growth has been tremendous and we’re all pretty happy with how well the Answers product has resonated with both lawyers and clients. We’ve talked with lawyers that have been getting business through their answers. They’re very vocal when they get clients.

But, clients can be considered the silent majority. They don’t send out a tweet when they’re dealing with fairly private legal issues.

After providing a chart that bears a striking resemblance to Pacman, with the responses of 327 questioners, and concluding that 83% said they received a helpful answer (no explanation given as to the criteria for what was considered “helpful”), Sachin Bhatia, Product Manager, goes on to note the responses to the following:


Would they consider hiring a lawyer who provided an answer to their question?



  • 21% selected “Yes”
  • 47% selected “Maybe — it’s just one factor in deciding”
  • 15% selected “No — I’m not happy with the answer provided” (note similarity to Pac-Man chart above)
  • 17% selected “No — I don’t need to hire a lawyer”
If anything, this seems to debunk any theories that Avvo Answers is only for people looking for free legal advice. About 1 in 5 don’t need a lawyer, but nearly 7 of 10 might actually hire the lawyer that answered the questions.

Unlike Sachin, I was unconvinced, particularly in light of Bennett’s information.  A significant part of the problem is that “legal consumers,” as Avvo prefers to call its free riders, are the least qualified to determine the accuracy and propriety of answers to their questions.  This ignores, of course, the question of whether simplistic, misleading, ill-stated or loaded questions are susceptible to a competent answer at all. 

Notably, Sachin makes no mention of how much Avvo’s questioners are willing to pay, if they even connect up “hiring” with paying at all, a lawyer.  I can help here, as I’ve gotten a ton of emails and calls, probably about 1000, via Avvo.  I did get one case out of it, so I’m not complaining, but given my vastly broader sample, not to mention my inherent inclination to be helpful, here’s what I’ve found.


Would they consider paying for the lawyer they hire?



  • 47% asked why they should have to pay if they’re innocent
  • 12% asked if they could hire me pro bono
  • 22% asked if I would come to Des Moines to handle their DUI
  • 18% asked if I would accept $13 and a chicken, because that’s all they had
  • 0.9% asked if I would sue the last lawyer they found on Avvo for stealing their money so that they could pay me
  • 0.1% asked when we could get started defending them from the charges


    Given the obvious difference between the results of my highly scientific study and Avvo’s, I naturally turned back to Bennett for some clues as to why such dissonance exists.  Bennett did not disappoint. 

    In yet another blog dedicated to Avvo and its Answhores, named Avvo Pimp, it’s explained :
    [thumbnailCAEK1HSA.jpg]

    Well, one might say that pimping is about style. Others might say it’s all about dat money. And even others may say it’s about respect. Avvo Pimps though, are all about those points. All those answers get’em 15 points.

    Gotta get that street cred.

    But, how do a pimp get street cred? Easy. Just put some whacked out crap on the Avvo site. Don’t matter what you got to say, but say it like Johnny Cochrane would.

    Or, even better, put some junk together that you can cut and paste into your answer like my homeboy Mr. Brinkmeier do. Take a look at this post and then take a look at some of his other shit.

    Homeslice is like Steve Jobs with all dat cut and paste.

    And what duz that get da pimp? Mo points, Mo points.
    Apparently, lawyers who answer questions are given points for doing so, no matter if their answers are correct or wrong, long or short, helpful or not.  These points must do something for them, like get a star next to their name, or maybe earn a new pair of hotpants if enough are accumulated.  I dunno.  But they are desirable to some lawyers.  The Avvo Pimp is about with lawyers who :

  • Posting to states they ain’t licensed in
  • Pasting the same jive ass template answers to every damn thing they can
  • Tellin the peeps – “find a local attorney”.  Duh !!??
  • Piggybacking answers with “I agree with the previous response”.


  • And he’s kind enough to given us a free taste, which exemplifies one of the “Pimpalicious” answers that Avvo’s legal consumers find so wonderfully worthwhile.   The question (which happens to be about New York law) isn’t nearly as important as the answer, though you can read it all if you want.  Ironically, the answer is correct, if a bit terse, but the beauty is in the totality of the AvvoAnswer:


    Lars A. Lundeen  Lars A. Lundeen




    Contributor Level 8   This attorney is licensed in Vermont and 1 other state. 


    No.

    Legal Disclaimer: Mr. Lundeen is licensed to practice law in Florida and Vermont. The response herein is not legal advice and does not create an attorney/client relationship. The response is in the form of legal education and is intended to provide general information about the matter within the question. Oftentimes the question does not include significant and important facts and timelines that, if known, could significantly change the reply and make it unsuitable. Mr. Lundeen strongly advises the questioner to confer with an attorney in your state in order to insure proper advice is received.

    And another satisfied legal consumer.  Not only a great product, but a way for lawyers to do their part to help educate the public on important legal issues. 

    Update:  And if you think AvvoAnswers emits an unplesant odor, consider the stink coming from  LawGuru, where every “answer” starts with the advice that “you need to hire an attorney” and ends with a call to action.  Contact me, me, me…

    H/T Randazza’s Legal Satyricon


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    4 thoughts on “Avvocative: You Get What You Pay For (Update)

    1. Chris Tucker

      Can I comment from a NON Lawyers prospective. I sure as heck would hire a Lawyer who took the time to answer my questions on the computer. I mean, how do we know how competent a lawyer is? From a Yellow Page Ad ? I would feel more comfortable hiring an attorney I see answering legal questions for people.
      In fact, I was a defendant who got screwed by the current restraining order laws, and I made a blog about it. I have been trying to get an attorney to answer questions on our blog for our readers, w/o success.
      The lawyers all are either scared of the bar association, or ridicule from other attorneys, LOL
      How stupid, IMHO.
      One day, a smart attorney is going to be a question answering legal expert on our blog, and laugh all the way to the bank.

    2. SHG

      Sadly, Chris, you’re exactly the idiot they count on. Some self-promoting lawyer gives you some dumbass wrong answer, and you feel all loved and wonderful, never realizing that you’ve been played for a fool.  Did it not occur to you that if these lawyers were any good, they would be too busy working to give free answers to idiots and cheapskates?

      You don’t hire lawyers from a Yellow Page ad, but from referral and a meeting where you can speak with the lawyer. 

      While I know nothing about your blog, and don’t have the interest to find out, it’s unlikely that the reason you can’t find a lawyer to give free advice for your readers has anything to do with bar associations or ridicule, but more likely because you have nothing to offer. If your readers had a pot to piss in, they would already have a lawyer and not need free legal advice from a lawyer they know nothing about.  They read your blog because they’re running on empty.  You think free legal advice is a wonderful thing because you don’t know any better.  That could explain a lot about your problems with restraining orders.

    3. Chris Tucker

      I own a roof cleaning business in Florida.
      I try my best to put myself in front of a group of homeowners every chance I get.
      It is real simple, show and tell, and ya sell. I answer questions, demonstrate my expertise at homeowner association meetings, I get work.
      Works for me. One of the best personal injury lawyers here in Tampa answers questions on live TV every morning.
      I clean his roof. His home is 25,000 sq ft, with two Mercedes 550 AMG’s, and a Bentley in the garage.
      Seems like there is money in answering Legal questions ?

    4. SHG

      How wonderful that you have all the answers then.  Too bad that no lawyer wants anything to do with you.

    Comments are closed.