Stercus Accidit is a Two Way Street

It’s possibly, no definitely, the best excuse around.  Stercus accidit.  There’s nothing to argue with.  There’s no blame to levy.  It’s perfect.

Even a curmudgeon can appreciate that stercus accidit.  We may not like it, It’s certainly not helpful, but it is nonetheless a universal truth.  No amount of snarling will make it go away.  We resign ourselves to that immutable fact.

Yet when someone hides behind stercus accidit, they appear to feel that they’re entitled to a free ride.  It’s not their fault.  They’re not to blame.  It just happened.  Wrongo.

Think of it like contract law.  You perform. I perform.  You do what you’re obliged to do and so do I.  One is consideration for the other.  It’s not an issue of moral culpability, but simple, basic quid pro quo.  It doesn’t require me to love you, hate you, think anything about you whatsoever.  Buy a pie from the bakery and you get a pie in exchange for a sum of money.  It’s got nothing to do with how deeply you care about the baker’s welfare.  You just want a pie.

What if the baker, harried that day, his kids bugging him for some shiny new gadget and his significant other complaining that he doesn’t sell enough pies to pay for Jimmy Choos, mistakenly grabs the salt instead of the sugar as he’s making the pie.  It was an honest mistake, hardly unintentional.  They look pretty much alike, and the bins are next to each other.  His assistant, similarly harried by his mother’s demand that he wakes up in time to make it to work on time every day, replaced the bins backward, so that the sugar ended up where the salt goes, and vice versa.  What a mess.

So you get home with pie in hand.  After a lovely dinner with good friends, you pull out the pie, set in a lovely Spode pie plate and walk it into the dining room.  Your guests ooh and aah as you place it on the table.  You slice it. You serve it. Your guests dig in.  They wretch.  It puts a damper on your dinner service.

So you go back to the bakery the next day, explain what happened.  The baker already knows. You’re the 3rd person to tell the story.  He offers a tepid apology (because you didn’t like it, not because he screwed up) and says stercus accidit.  He then walks away.

No, I have no beef with a bakery.  Dr. SJ bakes all the pies in my house, and does a wonderful job of it.  It’s just an example.

The sense of responsibility for for the fulfillment of one’s obligations toward others has been lost in the era of good feelings.  Not completely, as there are some who were not given a balloon as a child for losing, but mostly.  After all, he said he was sorry.  What more do you want?

The problem with having a really great excuse like stercus accidit at the ready is that it’s become a substitute for fulfilling one’s obligations toward others.  Most of us, even curmudgeons, can accept that stercus accidit.  We don’t ascribe moral culpability to an accident, nor demand blood in return.  However, your accident shifts the burden onto someone else, who bears the weight of your mistake.  As much as it may not be your fault, as in a deliberate failure designed to harm another, it’s not the other guy’s fault either.  The difference is that he fulfilled his obligation toward you.  You didn’t. Make good on it.

But this means you will lose something.  Some money.  Some effort.  Some self-esteem or prestige.  Bummer.  How terribly onerous is the burden of responsibility.  Yes, it can be a real drag.  And still, someone must suffer the consequences of failure, even if the cause of failure is stercus accidit.  If it was your stercus that accidit, then it’s your problem to fix.

Falling short, even to the point of total failure, of performing one’s obligations to others has become a pervasive problem in society, as people are working harder to make less money.  Things are cut too close, with no margin for error.  We live on a wing and a prayer, hoping that things work out well and nothing goes wrong.  While we know that things sometimes go wrong, our mind plays funny tricks and allows us to function where we believe we will be the exception.  We are exceptional.  Nothing will go wrong with us.

So when it does, we are unprepared to deal with it.  And strangely, it seems to work out most of the time.  People forgive that screw up.  People are conflict averse, incapable of walking into that bakery, asking to speak with the baker and telling him that his beautiful pie sucked.  Whether it’s because we don’t want to hurt his feelings by telling him the truth, or we would rather take the hit ourselves then put our psyche at risk by having the baker say mean things to us in response, varies.  Either way, people can’t bring themselves to stand up.  It’s scary.

So the baker walks away.  He feels that he’s fulfilled his obligation toward you when he apologized.  He’s actually miffed at you for bothering him; don’t you know the pressure he’s under?  Why is it always about you?  Why isn’t it all about him?

But the biggest problem is that the baker sold 27 pies, and you are 4th, and last, person to say something.  And when he walked away, so did you, fuming at the salty pie but unwilling to push it any further.  After all, you don’t want to act like mean person.  You don’t want the baker to think ill of you. 

No one is happy.  No one is satisfied.  No one was saved.  The contract failed.  When we engage in a problem transaction with someone, their response is to tell us all the difficulties they faced and had to overcome on their part.  They tell us how well-meaning they were, how they really wanted to do right.  They tell us stercus accidit.

Do you ever tell them how hard you had to work to earn the money you used to pay them?  Don’t bother.  They don’t care.  Their obligation ended with stercus accidit as far as they’re concerned.  Now it’s up to you to decide whether that’s good enough for you.  Are you willing to walk away, as if it’s a one-way street?


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7 thoughts on “Stercus Accidit is a Two Way Street

  1. Ernie Menard

    My thought also, what – if anything – happened?

    I perceive your hypothetical pie customer as walking away not because she is concerned with offending the other person. She is walking away because she knows what could happen should she not and force the baker to back down and give her a replacement pie. She could get a pie that’s been spit on, or all future pies she buys will be the worst looking of those on the rack Or, if the woman tends to get loud when angry the baker could just call the police and have her escorted off the premises. Many people have a problem with loud. This would be a win/win for the baker.
    [Another problem with the police state we may be becoming is that loudly confronting a person about bad acts or behavior can get you arrested or shot.]

    No restoration can ever return a person to the position they were in prior to the injury. That’s absolute. However, responsible people will make good on the injury to the absolute best of their ability. From the mouths of the responsible an apology only along with a statement of correcting the deficiency: no weasel words will issue forth from the piehole of the responsible.

    The decision your pie purchaser has to make is whether this is a battle worth fighting? I imagine the first words out of the baker’s mouth as weasel words. When the first words out of a tort feasor’s mouth are weasel words you can be assured the compensation for the injury will not be the tortfeasor’s best effort. Most of the time, when the first word’s out of the tortfeasor’s mouth are weasel words or words delivered whiningly I’d bet that the effort to repair the injury fails to meet even the minimum standards of something done correctly in the first place.

    Other than strictly regulated products or services [I’m opposed to much strict regulation as it does unnecessarily burden the righteous]your expectation of success when dealing with other people for products or services should be only slightly better than realistic expectations at a crap shoot.

  2. SHG

    The aphorism no longer works.  We can’t all walk around complaining about everything, and unhappiness becomes relative.  Ever notice how absolutely thrilled we are that someone actually did what he was paid to do?  It’s like a miracle, even though it’s nothing more than basic fulfillment of the obligation.

  3. SHG

    I fear that you’re right, that this is only a curmudgeon thing.  I’ve asked younger people when they are going to stop getting burned, grumbling to themselves and walking away.  They just grumble and walk away.  I suspect they’re more upset with me for pointing that they’re docile door mats than with the people who screw them.

    Then someone like  Mike Cernovich gives me hope.  He gets it, and he’s prepared to offend someone rather than bend over and take it up the butt, time after time.

  4. Lee

    Well, I learned from my mom, who is probably older than you. She would get the President of a national hotel chain on the line about being charged for some hidden 3.00 extra fee.

    I learned both not to get screwed, but also that not every slight is worth going to battle over, that sometimes its not worth it.

    Its hard to tell since the only example you gave was that of the pie, where I’m pretty sure most bakers would give me my money back without having to be asked and, if they didn’t, yes I would get it. Primarily, it was just the tone of the whole post. Its fun to read in a hoarse grandpa voice. 🙂

  5. SHG

    I learned both not to get screwed, but also that not every slight is worth going to battle over, that sometimes its not worth it.

    What a wonderfully facile solution!!!  This way, you can never be wrong.

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