At My Convenience

Years ago, I called my parents for my weekly check-in, but they were out and I got their answering machine instead. Not their voicemail. Their answering machine. The recorded message was from my father, who explained in his official voice that they weren’t home and would “return your call at my earliest convenience.”

When he called me back, I made a point of noting his message. “That’s rude, pop,” I explained. “At your convenience is like telling callers you’ll return their call if and when you have absolutely nothing better in the world to do and will, finally, deign to respond.” He didn’t mean it, and hadn’t thought about it. When I pointed it out to him, he realized it was the wrong message and changed it to “as soon as possible.” It was still in his official voice, but at least it wasn’t rude.

KJ Dell’Antonia writes about “parenthood,” which is one of those curious topics to write about since pretty much anybody can be a parent, and there’s no objective basis to heed one parent’s ideas of good parenting from another’s.

Being on the far side of the parenting mountain, almost everything you believe is critical about parenting while you’re doing it will turn out to either be wrong or insignificant. But that’s impossible to see while you’re doing it, where you believe you’re the center of their universe and your every decision could make the difference between success and disaster.

Dell’Antonia offers an essay which, I guess at least in her mind, is about putting her children first.

I’m 47 years old. Two days ago, you sent me an email, which I did not answer. I didn’t answer it, in part, because I am 47 years old.

I appreciated your email. You are a person, who has written an email, and I am a person, who should reply to that email. However, your email arrived on Wednesday afternoon, and just as I opened it, my 16-year-old son came in. He wanted to describe to me an app he is in the process of developing. Then he showed me a funny article someone had sent him, and I showed him a funny article someone had sent me, and then I explained that I had work to do, that I needed, in fact, to respond to your email, and also to write 3,000 words in the next 36 hours. “I’ve only written 300,” I said.

It seems fair to assume that the email in question is from an acquiantance. It’s not a business email. It’s not a time-sensitive email. Without describing either the content of the email or the relationship with the sender, it’s left dangling with the statement that she “appreciated” the email. But she didn’t respond because life, her children, got in the way.

There’s nothing wrong, or even particularly notable, about not responding to an email about nothing in particular from an acquiantance for a few days. What is wrong, and particularly notable, is her rationalization for her failure to do so. As Dell’Antonia notes, she’s 47 years old, old enough to be a parent. Old enough to know better.

I was so inspired by this that I abandoned your email, and I applied myself to my work. I would have replied to your email after a few hundred more words, I am certain, except that my 11-year-old daughter came in, clutching some pieces of paper that I had earlier asked her to remove from the kitchen counter because I had accidentally started to butter one of them.

Was it beyond her limited capacity to both be inspired and respond to the email? If her desire to apply herself to her work was more important to her than responding to the email, that’s fine, even admirable. Work comes before chatting with an acquiantance. Children too. But why the need to come up with an excuse for it? Don’t feel guilty about not giving a damn about the email. If you don’t care that much, that’s reason enough. But cut the crap.

Your email sat among emails from bosses and editors and orthodontists all through the next workday. My children were at school, and I had not yet managed to write 300 words nine more times.

Little by little, reality leaks out. She was so inspired to write that she “abandoned” the email, but didn’t manage to write a word. Not only was this acquiantance email sitting ignored in her in-box, but so too were emails from “bosses and editors and orthodontists.” The former, bosses and editors, aren’t the sort of emails a responsible writer ignores. The latter, the orthodontist, takes the wind out of her mommy sails. She cares deeply, but can’t be bothered dealing with important things any more than inconsequential things.

It is possible that I will answer your email later, in a few hours, or in a few years, maybe when I am 57, and I will be so happy to have your email. We will trade words, and those words will again seem so real to me, a whole world in my laptop, where I live, sometimes, because there is so much that is seductive in there, where time moves fast and yet never moves at all. I will take my laptop outside and I will sit among the trees, listening for the voices of children who are no longer home, and I will answer your email.

What are the chances that the sender of the email will be sitting by her laptop waiting for Dell’Antonia to find that perfect moment in her very business life to deign to reply? “In a few hours, or in a few years, maybe when I am 57”? Does she suspect that, unlike her, this acquiantance has no life, nothing else to do in the world but awaiting the moment in the life of the most important person in the universe to finally, after these hours, days, years, find her email worthy of response?

Some day, the voices of the children will be gone, as will the caring of the person who took the time to send you the email. Would the few minutes of her precious life have been that much of a burden that she couldn’t have realized that other people’s worlds don’t revolve around her earliest convenience?


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28 thoughts on “At My Convenience

  1. Kathleen Casey

    Not the sharpest pencil in the box to record her navel-gazing and publish it. The bosses and editors seem tactful to put up with her work habits. Would clients?

      1. Kathleen Casey

        Doubt she could handle life in courtrooms either. Judges, opposing counsel, court clerks, stenos and even deputies. So many expectations. So many eyes and ears.

  2. Dan

    Sounds like she lacks basic time management skills. Maybe her parents should have paid her to manage time better when she was growing up.

  3. m.jed

    I recognize the potential interpretation the former being rude and the latter anodyne, but unless one stretches the definition of “possible”, “at my earliest convenience” is significantly more honest than “as soon as possible”, especially in the age of mobile phones and constant connectivity. I personally view sincerity as being more courteous than politeness, but YMMV.

      1. m.jed

        of course words have meaning. Your way stretches the meaning of “possible”. Working on a deadline for a different client? It’s still possible to drop everything you’re doing for that client to prioritize the client(s) to whom you effectively promised to get back to ASAP.

      1. m.jed

        You’ll be relieved to find out IANAL; my formal education was in a STEM field. Accordingly, the definition of “possible” I use is essentially “non-zero probability”. Thus, if I were being cross-examined by one of your adversaries and was asked, “would it have been possible for you to reply sooner than you did?” the truthful answer almost always is “yes”.

        1. SHG Post author

          I am relieved. The “as soon as possible” message is a customary, if not literal, one. The distinction is that it’s not “when I feel like it,” but “promptly.” For those random or unwanted callers, it doesn’t matter, because they’re random and unwanted, so no message would really matter. For those callers who matter to you, then social norms dictate you don’t spit in their eye. There is a non-zero probability that one doesn’t want to needlessly offend someone who matters to them, or from whom something is needed.

          1. m.jed

            11:01 am: literally “words have meaning”

            1:02 pm: essentially ‘you shouldn’t take my words literally’

            IANAL partially because I can’t keep up with the rules of their rhetoric.

            1. SHG Post author

              You have a point, but then customary phrases are words and have meanings apart from parsing the individual words in the customary phrases. The words “benign” and “neglect” both have individual meanings, but the phrase “benign neglect” has a separate, very different, meaning as a phrase.

    1. Miles

      You respond with some off-the-wall flagrant indiocy, and blame SHG for not being polite in response to your stupidity? Seems legit. Or psychotic.

  4. RedditLaw

    SHG said, “When he called me back, I made a point of noting his message. ‘That’s rude, pop,’ I explained. ‘At your convenience is like telling callers you’ll return their call if and when you have absolutely nothing better in the world to do and will, finally, deign to respond.’”

    Wow, so you gave the old man the same tough love as the average SJ commenter. I think that I speak for most people here that it makes us feel strangely better about ourselves. Also, I see that your curmudgeonliness probably goes back to your pre-teen years.

    1. SHG Post author

      If you’re about to stand up before the jury and open, and your fly is down, would you prefer someone to tell you your fly is down or to be nice and not point it out? What counts for nice and tough these days is kinda screwy. Fortunately, my father, of the Greatest Generation, prefers to know what’s real rather than what’s nice.

  5. Jeff Gamso

    Clients and courts/bosses and kids are one thing (or three things, but that’s a quibble). But I’ve never understood why some random person’s desire to speak with me – or get an e-mail response – imposes any obligation on my part to respond except at my earliest inclination – which may be nearly immediately or may be never.

    My message simply says, “Please leave a message.” No promise at all.

  6. Jake

    We had an answering machine at my house and my mother once bought one of those tapes with ‘hilarious answering machine messages’. After we put it in the machine we called everyone we knew and asked them to call back and leave a message while we laughed and laughed.

  7. Casual Lurker

    “It is possible that I will answer your email later, in a few hours, or in a few years, maybe when I am 57…”

    A classic asymmetry of expectations: From all outward appearances,* she got an email that was of extremely limited concern to her, and replied in a non-confrontational, Passive-Aggressive manner, seeking to truncate the conversation.

    Her explanation of priorities was merely a rationalization of her behavior, attempting to assuage any guilt (and a poor excuse for an NYT opinion piece).

    The above aside, to some, her conveyed message would seem clear. For others, a more direct approach is sometimes warranted.

    For example, it was rumored that the manuscript rejection letters from the long-defunct, short-lived (1969–1971), Avant Garde magazine consisted of four words: “Fuck you very much.”

    If one is not constrained by a social expectation of politeness, there is often a short, unambiguous, effective path to an end result.** As noted elsewhere, it’s often — but not always — best to just quickly rip the bandage off.

    *It should be noted that one fairly common aspect of ADHD is extreme procrastination. Because ADHD tends to manifest in less evident ways in women, it often remains undiagnosed or is misdiagnosed. Those afflicted tend to confabulate reasons for their behavior, often believing them to be true. Moreover, her narrative also suggests a high degree of distractibility, a further strong indicator of ADHD. (I’m well aware that even hinting at such a heretical observation, targeted at a primary caretaker of children, would get me burned at the stake by some #MeToo SJW types).

    **Collateral consequences may apply. Rates may vary.

      1. Casual Lurker

        “Was I unclear?”

        Clarity isn’t the issue. Both of our statements are consistent with the available evidence. But only one of us can affirm the interpretation of the available evidence “to a reasonable degree of medical certainty.”

        (Please make your check payable to “THOT Medical Consulting Services, LLC”).

          1. Casual Lurker

            “Why do I even like you?”

            Damned if I know. However, others have suggested it certainly isn’t my “charming” bedside manner.

            By the way, this starts my catching up on the backlog. The last time I commented was on Jan. 18, in your dad’s eulogy post, which I deliberately made time for. Again, my condolences.

            (The coffee’s a-boilin’, so it’s time to get toilin’…)

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