The argument is straightforward: for people who are not going to hire a lawyer but want to fight a parking ticket, a chatbot that provides them with kinda obvious, albeit simplistic, guidance is better than nothing. So DoNotPay was born, and was a success.
So someone thought to create an app that walks you through the elements, the common defenses and how to document them so as to beat the ticket. That’s great! Silly as these things may seem to a lawyer, normal people don’t think in terms of elements, defenses and evidence. The worst that can happen is you don’t beat the ticket, and the best is that you learn what to do to fight it. What’s wrong with that?
Is it a substitute for a lawyer when your life is at stake? Hardly, but this is a parking ticket, not a capital prosecution. This fills a gap in the law that needed filling, and apparently provides a sufficiently sound how-to list to be pretty successful.
But extrapolating one success to another doesn’t always work the same way. It requires a deeper understanding of why one idea is good, or at least not incredibly bad, and why it doesn’t necessarily translate into another. Continue reading
