Respectfully Fashionable

It’s been a while since I’ve played the legal fashinista, but Justice Eduardo Pardo’s sign compels me to don the fedora of excellent taste again.  The sign says

Pull Up Pants

Urkel-like?  Await the flood (New Jersey pants version)? Nope.  The dreaded saggy pants, worn sufficiently low as to bare the colorful boxers worn casually (and thankfully) beneath.  Been there?  Sure, And been there again.  But Justice Padro, whose  career began at the Legal Aid Society, sits in a Manhattan courtroom, and Manhattan sits at the heart of American fashion.

It’s not my taste, saggy pants and exposed under-drawers.  No client of mine has or will ever step into a courtroom dressed in that fashion, regardless of their preference and desire for self-expression.  As part of the service I render as a legal fashionista,

I explain that there’s no benefit to be gained from using the courtroom as the runway, potentially annoying a judge who doesn’t appreciate couture choices, whether she says something or not. If you want to dress like a fool, do it elsewhere.  That also includes  the “gang rape” t-shirts (available on Amazon until it was noted that this was disgusting and outrageous, and removed).  Seriously bad choices for court attire.

Yet, this is a matter of choice and guidance.  It’s downright foolish to demonstrate disrespect to the person who will exercise discretion with your freedom.  Justice Padro, however, has put up a sign, turning choice into mandate.  From my old pal Laura Italiano at the New York Post :




“I often tell them, ‘Excuse me, so-and-so. Were you going to a basketball court, or a tennis court? Because you certainly don’t look appropriately dressed for a court of law,” Padro told The Post.


“I’m giving them an opportunity to prove that they merit another chance,” he said of his courtroom, where selected teens are offered closely monitored, non-jail programs.


“But one of the things I’m a stickler about is that they need to carry themselves appropriately, dress appropriately and learn how to address people properly,” he explained.


“It’s about respect.”


There is no question that defendants would do well to show respect, though some believe that disrespect to the court, despite pragmatic considerations, is a matter of right and political expression worth raising the ire of a judge. 

Justice Padro presides over a part for teens, 14 to 15-year-olds, who seem particularly fond of the saggy pants style.  It’s not surprising that he would be confronted with this style regularly, far more so than judges dealing with older defendants, many of whom have belts that fit properly.  And just to be clear, I can’t fault Justice Padro’s style-sense, either for himself (black is back) or the defendants appearing in front of him.

But what will he do about it?  The sign is one thing, imposing courtroom decorum if one takes the view that saggy pants, like those silly askew baseball caps, do not make up in chic what they lose in respect.  Yet, if a defendants was to refuse, then what?





He stood before Padro wearing jeans perched at such a distance from his waist that it would have been noticeable even if his briefs had not been a bracing shade of chartreuse.


Padro sent the boy back to the holding cells to recompose himself before hearing his case.


The effect is that respect for the judge’s fashion sensibilities is enforced by incarceration?  The use of the unusual verb “recompose” doesn’t shield the order from its meaning, that the young man wearing chartreuse boxers was sent into a jail cell and the court officers informed that he was not be brought back into the courtroom until no chartreuse was visible.

I’m no greater fan of chartreuse than Justice Padro.  I agree wholeheartedly that this style is inappropriate for the courtroom and likely to be seen as disrespectful.  It’s awful.  But it’s not a cause for incarceration.  Not in Riviera Beach, Florida.  Not at 100 Centre Street, Manhattan.

The fashion of youth has long tended toward rebeliousness and a need to assert individuality by looking exactly like every other youth in the peer group.  Remember leather motorcycle jackets in the 50s?  Or bell bottoms in the 60s?  There was no efficacy in bell bottoms.  At least leather jackets kept a person warm and prevented the skinning of elbows in a rumble.


(Just say “meh” to saggy pants Photo by Ed at Blawg Review)

This particular fashion trend, ironically an off-shoot of prison fashion that ought to be appreciated by a judge, has been around for a while now.  It’s present on the street.  It’s present in schools. And it should come as little surprise to judges that seriously ill-fitting pants are all some defendant’s own.  Yes, it’s an awful trend, but as much as older people may hate it, it’s not jail worthy.

Explain it to defendants.  Make them understand that sublimation of their personal choices to the propriety of serious situations, like their presence in a courtroom as a defendant, would benefit them.  In fact, help them to understand that it’s likely a wise idea to wear properly fitting pants to school, to job interviews, to work. 

Just don’t make a kid spend an extra minute in jail because his pants fall too far below his waist to suit conservative fashion sense.  Fashion is not a crime, no matter how much it makes one look like a fool.





 

Insuring the Slackoisie

Whenever I write something about the slackoisie, I’m told I’m just a mean, old curmudgeon engaging in gross generalizations to the detriment of wonderful millennials who are stuggling to take their rightful place in society after boomers screwed everything up.

Me and State Farm, apparently.




Yup.  Just a mean, old curmudgeon, cuz ain’t no such thing as slackoisie. 


 


 

Free Speech in Hunter’s Hands

For the benefit of bar association types and judges, let’s get something straight off the top.  The word “blog” is short for web log.  The word “blawg” is a bastardization of blog meaning a web log that focuses in law. It’s a bit cutesy, but it differentiates blogs about babies and kittens from blogs about the law.

If a writing is self-promotional, it is marketing and not a web log, blog or blawg (or any other variation on the theme).  Stop calling them all blogs. They’re not.  And when the decision is finally handed down in Horace Hunter’s case, it will not be a decision about blogs, but a decision about something he calls “news” on his website, and a “blog” when he argues his entitlement. It’s marketing. It’s no blog.

Via Carolyn Elefant,


As the saying goes, bad facts make bad law. And there’s going to be some very bad law for lawyer blogs indeed if Virginia small firm lawyer Horace Hunter loses his First Amendment challenge to the Virginia Bar’s attempt to require the firm to include certain disclaimers on its blog.


Don’t get me wrong – I’d love to see Hunter pull this one out.

Unfortunately, the law and facts are still on the Virginia Bar’s side. According to the Washington Post, the Virginia Bar alleges that Hunter violated Virginia’s ethics rules by failing to include on his blog a disclaimer stating that the results reported are specific to the unique facts of the case and do not guarantee favorable results in other future cases.


There was no claim of deception that caused the Virginia bar to go after Hunter, but only a routine audit.  By sheer kismet, he’s become the new first amendment hero, fighting the good fight against putting a disclaimer on his marketing that past results do not guarantee similar results in the future. 



But here, I don’t find this disclaimer – or at least some kind of caveat stating that the cases are “representative” matters – entirely unreasonable or unduly burdensome on the First Amendment.  Without any type of disclaimer specifying that a listed case is representative or not a guarantee of results, lawyers can “cherry-pick” the cases that they seek to list on their website giving the impression that the lawyer has only enjoyed a string of victories and is capable of winning any case that comes his way.


Or, lawyers can just lie about their results. Losses miraculously become wins, huge wins, if that’s how a lawyer chooses to present them. The reader wouldn’t have a clue.  And then there’s the problem with disclosure, as lawyers who write about themselves tend to forget that there’s another person’s life involved in their self-promotion.  From the Washington Post;




The charge, filed in March, also says Hunter blogged about information that would be “embarrassing” or “detrimental” to his clients, including using a pseudonym to discuss the case of a juvenile client. Hunter failed to show that he had obtained his clients’ consent to talk about the cases, the charge said. Hunter calls the claims “frivolous” and maintains that the matters discussed on his blog are public, and that he had the permission of the juvenile’s parents to talk about the case.

But it was good for Hunter and his marketing scheme, and Hunter, the person who benefitted from this conduct, didn’t see a problem.  Really, isn’t the person who’s gaining the self-promotional benefit in the best position to assess the harm done others?

It would be one thing if Horace Hunter fought for his free speech rights based upon the nature of his peculiar choice of content.  While neither Carolyn nor I see any real problem with a disclaimer when the content is all about past results (which are hopefully true, or that raises a separate issue of deceptiveness). And I have long had significant issues with any lawyer happy to sacrifice his client’s privilege and privacy in order to promote himself.  Horace Hunter’s approach to the internet has some very real issues, and the bar’s case against him hardly strikes me as overly burdensome.

But, that’s not what Hunter is fighting for.




Trouble is, Hunter has made this case about more than just website disclaimers, but about blogging.  Here, if the Virginia Bar finds that Hunter’s news feed qua blog is an advertisement and therefore requires disclaimers, mark my words, that decision will be construed broadly to encompass even legitimate blogs that discusses substantive legal issues. A blog that analyzes legal issues or summarizes recent cases is no more of an advertisement than a law review article or op-ed piece, neither of which must be tattooed with disclaimers.  To impose disclaimer requirements on blogs and not any other types of scholarly or informational legal resources diminishes their credibility and in so doing, violates the First Amendment.

That’s right, Horace Hunter is fighting for me, for my blawg, as if there is any similarity between what I do here and what he does.  Thanks, but no thanks.  This has nothing to do with my blawg, or blawging, or blogging.  Hunter is fighting for the right to market himself, and nothing more.  Calling his tripe a blog doesn’t make it so, but the issues has been framed, discussed and argued as one involving the whole of blogging.

Hard as it may be to imagine (kidding here, folks), those not engaged in the blawgosphere have little if any understanding of blawging.  We’re all tossed together as “those lawyers on the internet,” and the distinction between substantive commentary and self-aggrandizement gets lost in the ether. 

And many quasi-or faux-blawgers don’t help matters, as they are busy doing what Hunter is doing, promoting themselves while trying to appear as if their writings are legitimate thought. Without a real feel for the deal, you wouldn’t know that they’re self-promoters like Hunter, just more artful in their presentation.

Whose free speech rights rest in the hands of Hunter? Mine do.  So does Joseph Scura, a New Jersey lawyer who wrote his first blog post entitled “Two Years in Solo Practice.”  This violates every rule of social media marketing, since it’s absolutely critical for a lawyer with only two years under his belt to conceal that fact.  But Scura makes truth his headline.  And more:



People seem to like checklists on the internet, so if I had to distill what I’ve learned (still learning) into a few morsels (that I hope to remember)  they would be:



  • Giving a crap goes a long way.  It’s not an outright substitute for experience but it can certainly close   the gap. 

  • No matter how smart you are, you need someone to turn to for questions.  Luckily, CDLs are amongst the most generous and collegial in the profession.

  •  It’s always about the client first.  Just do good work and your efforts will be rewarded. 

  • Don’t expect a “thank you”, but if you get one, be grateful and you can be sure you earned it.

  • Be wary of off the rack advice – (paraphrasing) Alan Dershowitz, Letters to a Young Lawyer

Better still, Scura’s post, which strikes me as more of an anthology written for his own benefit than anything a potential client would care about, talks about his path from n00b to second year:


This is by no means a how-to-guide to starting a practice.  This is the way I did it, and I’m not saying it’s the best way, or even a good way…just a way. 

What?  Is he not setting himself up as a legal rainmaker consultant, selling his magic sure-fire methods to the unwary?  Nope, just sound choices he’s giving away for free.  While my blawg will survive a bad decision in Horace Hunter’s case, it would be a terrible shame for Joseph Scura’s wonderful new blawg to suffer for it.


A Judge’s Job Training on Other People’s Lives

The  New York Times did a feature on Second Circuit Judge Denny Chin that offers one of the most intimate, and painful, visions of how a judge comes to decide the price to be paid for a conviction.  It’s a lengthy article, and remarkably frank in many respects.

Judge Chin served on the Southern District of New York for 16 years before he was elevated to the Circuit.

He took the bench in 1994 at age 40 with little experience in criminal law. He has since sentenced more than 1,100 defendants, including at least a dozen who received sentences of life or the equivalent, according to court statistics. He quickly learned, he said, that preparation was crucial and that he must not agonize over his decisions. One seasoned judge had advised: “Rule and roll.” Be decisive. Don’t second-guess yourself.

Few paragraphs about judicial decision-making are as illuminating and fear-inducing than this one.  We would never give children a loaded gun, yet we give people with “little experience in criminal law,” which may well over-state Judge Chin’s experience, the power to put human beings in prison for decades, with the admonishment to “rule and roll.”

This isn’t to say that Judge Chin took the task lightly.

“It is just not a natural or everyday thing to do,” Judge Chin explained, “to pass judgment on people, to send them to prison or not.”

“I mean, there is so much at stake,” he added, “and there are so many different considerations that come into play.”

Fair enough, but what little comfort comes from the seriousness with which he undertakes this task is subject to the interpretation of his words.  What to some reads as empathy for the defendant to others may signify a stoic concern for the victims.  Which it is can only be ascertained from how it’s played out.

One thing to bear in mind is that Judge Chin’s sentencing experience has to be viewed in light of pre-Booker mandatory sentencing guidelines, where draconian a sentencing regime was not merely the norm, but required.  For a judge without experience in criminal law, his on the job “education” came from a grid that mandated imprisonment of extraordinary length, with essentially no break for all the things that reasonable people would think should factor into the equation.

Aside: In the post-Booker, non-mandatory guidelines world, where consideration of 18 USC §3551 is permitted, consider that most sitting federal judges, who came from a world where “criminal law” was never uttered, spent their career imposing sentences mandated by the Sentencing Guidelines, are now authorized to impose a sentence that is no greater than needed. What meets that criterion, however, is informed by their tenure under the Guidelines, as they have no other experience from which to draw.

The articles goes on to offer some examples of sentences imposed by Judge Chin, together with his rationale for his decisions.

Her lawyer, though, was asking the judge to sentence her only to home confinement, because she was raising five children who ranged in age from 5 to 13, and also caring for her 14-year-old sister, as their own mother had been a crack-cocaine addict. He had said that sending Ms. Kidd to prison would almost certainly result in her children being placed in foster care, destroying what was left of the family.

His arguments gave Judge Chin pause.

Empathy?

“The report cards had an impact on me,” Judge Chin recalled in a recent interview. “She was getting them out to school every day, and they were holding their own. I was impressed by this.” Ms. Kidd, who had also apologized for her crime in a letter to the judge, was “a decent mother,” he concluded. Moreover, one of his law clerks had shown him a news report on the terrible conditions in foster homes and facilities for children in New Jersey, where the children would most likely be sent.

Concern for the hugely destructive collateral damage to innocent children?

But the robbery had been violent, with one robber killed in a police shootout. And the judge was seldom persuaded to grant leniency because of family circumstances — it was, after all, the defendants’ crimes, not the sentence, that caused hardships for families.

In the end, he decided that Ms. Kidd had to go to prison, but he imposed only a 30-month sentence. “I cared very much about the future of the children,” Judge Chin recalled, “but I was willing to take the risk that they would be sent to foster care, even with a shorter sentence.” His decision involved weighing conflicting concerns and interests, he said, “something we have to do all the time.”

It would seem that this example, at the front of the article, is offered to show the terrible choices a judge faces in imposing sentence.  If so, it fails to satisfy.  Neither the generic “a crime is a crime,” nor the omnipresent facile argument that the defendant should have thought about her kids before committing the crime (as most crack-addled defendants give serious consideration to collateral consequences before making choices) explains this sentence.  While 30 months is a break, no doubt, the harm to the children is done.  That Judge Chin may be “willing to take the risk,” one can’t help but recognize that he’s taking the risk with someone else’s children.  Rule and roll.

Another case mentioned in the article involves a criminal defense lawyer, Pat Stiso.  Just so it’s clear, Pat was a good friend of mine. Still is, even though almost every other criminal defense lawyer ran from him the minute his indictment was announced.  He was a good lawyer, which is how he ended up in a bad situation.

Unlike commentary based on media accounts, I have intimate knowledge of Patsy’s case.  This is how the Times describes it:

If Judge Chin believed that some defendants deserved leniency because of their otherwise unblemished history, in his eyes others forfeited their right to a break.

Such was the case with Pat V. Stiso, a Bronx lawyer, who had pleaded guilty to narcotics conspiracy and obstructing justice after being accused of, among other things, hiding money for the leader of a drug gang. He faced a guideline range of 70 to 87 months, for a possible term of more than seven years.

While true, it fails to capture Pat’s downfall.  By doing what almost every lawyer does, trying to keep his client happy and on board, he ended up making some monumentally dumb decisions.  At the time, they hardly seemed to lead inexorably to his sliding into the fringes of a conspiracy, but when his client flipped, that’s where he found himself.  He didn’t want to be there, and tried to get out, but the stupid decision, innocuous at the time, left him in an untenable situation.  And so he pled out.

He said Mr. Stiso’s supporters had not seen his other side, which had allowed him to accept “tens of thousands of dollars in cash in grocery bags, money that was earned from the sale of heroin.” Defense lawyers had to do their jobs, he said, “but this is not a case about the blurring of a line. This case doesn’t even come close.” He sentenced Mr. Stiso to 87 months.

I was one of those supporters. I wrote a letter on Patsy’s behalf.  I knew all about the grocery bags of money, “earned from sale of heroin.”  To read that quoted phrase makes me cringe, as if criminal defendants’ invariably paid out of their Nobel Prize winnings.

Judge Chin was shocked and outraged by this, enough to whack Pat with the maximum sentence.  As it turned out, he served it under BOP constraints that largely prohibited him from outside contact, including speaking to his wife and children.

According to the article, Judge Chin estimates his handiwork at 1100 sentences.  If you do something enough, you come to believe you do it well.

“What did I learn?” Judge Chin recalled 15 years later. “I learned that this was going to be hard.” But he said he had gained confidence, and did not agonize over the decision. “I felt I had done the right thing.”

While Judge Chin’s sentencing legacy will surely be the 150 years imposed on Bernie Madoff, in anticipation of a miraculous medical breakthrough, my memory hangs on his sentence of Pat Stiso, a ” case [that] doesn’t even come close.”  It comes far too close for me.

Columbus Day Stroll

My favorite marketing philosopher, Seth Godin, asks a question, and being the kind, gentle, helpful soul that I am, the least I can do is offer an answer.  The query:



Which are you?





…competent, inspiring, passionate, obsessed, provocative, impatient, hungry, driven, adoring, inspired, an artist, a genius, someone who cares…?


With all these remarkable, powerful, important options available to each of us, why do so many of us default to competent?

He raises one of my pecadilloes of internet marketing, the use of the word “passionate” that has become an epidemic online.  Powerful words indeed, but they have a problem.  None of them refers to a person’s education, experience or skill in performing a particular task.  None of them are quantifiable.  None of them mean much of anything.  They’re the crap, throwaway words that scammers use to convey the sense of qualifications without ever saying anyting real.

Competence isn’t as good as expertise or excellence in the performance of a particular task, but it beats the hell out of saying that “I am passionate about golf. I have a 32 handicap.”  One can take any of the words Godin uses and pair it with the word “competent” and begin to offer something approaching a meaningful expression of skill.  But without competence, as a minimum, it’s all meaningless crap. 

Do you want someone passionate but incompetent defending you?  There are plenty of young lawyers who are hungry and drive, but incompetent.  And anybody who calls himself a genius, well, run away fast.  Nobody gets to call himself a genius. Not even Godin.

Last Wednesday, having cleared the calendar so that I could be present when KitchenAid was supposed to have someone come and fix my fridge (even though no one did), a spate of telephone calls came into the house from various purported cop charities.  As an aside, I wonder why the callers all speak with a Texas drawl?

You know these guys, calling for the state troopers, highway patrol, anybody with a gun and shield protecting your wimmenfolk from rape, who imply that they know where you live and expect you to shell out some cash for their benefit.  Scott Henson at Grits for Breakfast was interviewed for a  San Antonio Express News article about these scams, and provides some charts showing how much they scam off unsuspecting kindly homeowners and how much they actually turn over to cops.


Here are the organization’s revenues for recent years (amounts in dollars):

And here’s how much they actually spent on “death benefits” for families of dead troopers over the same period:

Assholes. How is it that the IRS, the Department of Justice or the Texas Attorney General hasn’t pulled the plug on this scam and others like it long ago? As, Grits wrote in August “This group is about as much about helping troopers as buzzards are about helping roadkill.”

But they’re driven and passionate, even if they took in $2.4 million in 2005 and didn’t pay out a dime.  It can be expensive to be driven and passionate, you know.

Today is Columbus Day, when courts and markets are closed.  While I have no horse in the Columbus Day debate, closed courts and markets are always a good thing.  They may not be able to do any good when closed, but they can’t do any bad either. 

I was reminded of the controversy when I saw Jon Katz’s  Underdog post that his office will be open today because “Columbus did not discover America.”

We will be open today, October 11. I do not agree with the holiday, particularly when no federal holiday exists to remember the Native Americans who suffered tremendously from the lengthy brutal and unjust treatment that followed over the years and centuries after Columbus’s arrival in the Western Hemisphere.  

Well, he’s got a point.  It’s pretty clear that Columbus didn’t “discovery” America, a holiday characterized as going to somebody else’s house and telling them that you’re moving in.  And there is no Native American Day, although I’m not sure that lumping all the tribes into one holiday makes any more sense than Columbus Day.

But then, Marco Randazza at  The Legal Satyricon has staked out a different view.Shaddap about Columbus Day or I'll give you somethin' to really cry about!




This is COLUMBUS DAY.


I’d like to invite anyone whose name ends with a vowel (Persians excluded) to raise their hands, extend their middle fingers, and flip off the Native Americans, the hippies, and everyone else in the International Association of Crybabies who has a piss and a moan about Christopher Columbus.


This is not “indigenous people’s day,” it is not “la dia de la raza” and it isn’t frigging “wear a beret, listen to Joni Mitchell, and wear patchoulli day.”


It’s unclear to me how Joni Mitchell got into this mess, but Randazza isn’t about to let anyone take away this day.  It’s not that he’s entirely unsympathetic to the Native American’s plight.



You want a holiday? Be my guest. Pick any day on the calendar except October 31, February 14, March 17, January 1, or July 4. I don’t even care if you want Christmas, but picking THAT will be a marketing nightmare.


You know which day would be an awesome Indigenous People’s Day? How about the Friday after Thanksgiving? Most of us have the day off anyhow. The pilgrims wouldn’t have survived without your help. So, the day after Thanksgiving, as we’re all resting up and glad that we have four days in a row off, we can thank you. Thank you for saving the Pilgrims’ asses.


Just not today.  And in honor of Columbus Day, Randazza-style, a song.




 


 

DHS: The Eyes are the Windows to the Soul

In our hearts, we hoped it was just a fiction, an interesting concept for the movie “Minority Report” that no one in a position of governmental power would ever take seriously.  In our minds, we knew someone would eventually do it. And they have.

Via Wired’s Threat Level, an  internal Department of Homeland Security document was disclosed, or more precisely, revealed in response to a freedom of information demand by EPIC, the Electronic Privacy Information Center, revealing a program called FAST, Future Attribute Screening Technology.  As explained at CNET :




Peter Boogaard, the deputy press secretary for the Department of Homeland Security, provided a statement to CNET that said:



The department’s Science and Technology Directorate has conducted preliminary research in operational settings to determine the feasibility of using non-invasive physiological and behavioral sensor technology and observational techniques to detect signs of stress, which are often associated with intent to do harm. The FAST program is only in the preliminary stages of research and there are no plans for acquiring or deploying this type of technology at this time.


FAST is designed to track and monitor, among other inputs, body movements, voice pitch changes, prosody changes (alterations in the rhythm and intonation of speech), eye movements, body heat changes, and breathing patterns. Occupation and age are also considered. A government source told CNET that blink rate and pupil variation are measured too.


It’s currently being tested for “feasibility.”  It’s not clear what the criteria for feasibility might be, given that it’s purpose is to determine malevolent intent that has yet to manifest in action.  The subjects of testing are voluntary employees of DHS, as they are of the view that the public might object to being unwitting guinea pigs. 

They’re no doubt right about that, but then, using DHS personnel to ascertain the feasibility of determining malevolent intent seems too obvious for words.  And too easy for jokes.

This idea has been percolating since about 2007, but it’s now gone from a twinkle in Michael Chertoff’s eye to ground level testing.  As hard as I try, I can’t muster a sincere belief that anyone in a position of power in government won’t want to make this happen.  There will be academics trotted out to explain why it works, why no innocent will ever be harmed, even though its purpose is to anticipate crime, thus precluding by definition proof of efficacy.  There will be a whole lot of backslapping along the beltway, as well as the hallways of academia. 

And don’t neglect the public’s support for this concept, even if things didn’t work out really well in the movies.  Safety first, the fearful mothers cry.  And if it’s your baby who happens to be caught up in the whir of prosody, then no doubt he deserved it.  Only then will it dawn on you that he hasn’t done anything wrong. Yet.

The truth is that people think evil thoughts sometimes.  Even good people.  Even nice people.  We may not always be proud of the thoughts we have, but we’re human, and we sometimes think bad things.  Whether we act on them is another matter, as relatively few of us do.  Will FAST work at all?  Will FAST distinguish between the occasional evil thought and those who are inclined to put evil thoughts into action?  Will anybody in our government, the one that exists at the will of the people, say out loud, “this is nuts, What the hell are we doing?”

By the time we find out, chances are it will be too late.  The Department of Homeland Security will have expended many billions to rollout the newest, coolest, shiniest technology ever to protect us from evil.  And it will work perfectly, as the spokesman will assure us.  Nothing could go wrong with this idea.


A Demand Too Far

Josh King, Avvo’s general counsel, watched as OccupySeattle, the north-left coast version of OccupyWallStreet, parked itself across the street from his office.  He wasn’t thrilled.


“Occupy Seattle”, a thinly-attended offshoot of Occupy Wall Street, has been going on across the street from my office this last week. What do the “occupiers” want? If you view this rant narrated by Keith Olbermann (shredding whatever scraps of integrity he might have left), they want America to know that corporations are evil.



Don’t get me wrong – I like a good protest. Lock yourself to the gates of nuclear plant, protest the war, demand equal rights, whatever. But here are the problems I have with this protest:

Josh goes on to offer some very reasonable problems with the “demands,” not the least of which is that the mash of anger toward corporate America covers every failed “lefty trope”   I think (I might be wrong) that Josh appreciates the activism, that people are thinking, speaking, protesting and fighting back.  That they aren’t sitting on the couch eating Cheetos bemoaning the lousy world is a great thing.

His problem is that many of their complaints are, well, misguided.  Some embrace neo-anarchism, as if it solves anything.  Few seem to realize that big corporations produce stuff, employ people, and exist to turn a profit for their investors, who are people. These aren’t bugs, but features.

That doesn’t mean that anything a corporation does is good, or that they are to be put on a pedestal. Protests in the 60s were met with the “silent Majority’s” mantra, “America, love it or leave it.”  It was stupid. So is the false dichotomy of corporations, perfect or evil. We need them. We need to keep them in check when they get out of control. 

In the New York Times, Joe Nocera writes about how banks are gouging people, and why. 

Me, I’m going with the gouging angle. The revenue that Bank of America, and many other banks, is seeking to replace with its new fees is lucre that a more honorable profession would never have touched in the first place. Indeed, 30 years ago, banks themselves would have turned their backs on it. Of course, back then, banks viewed customers as people to be helped, not marks to be taken advantage of.


It was, to be sure, a different world then, with regulated interest rates, the Glass-Steagall Act preventing banks from getting into lucrative trading and a sleepy business model that valued a steady dividend over a highflying stock price. As interest rates were deregulated, Glass-Steagall abolished and investors demanding that bank stocks perform like Internet stocks, that ethos changed. Banks began looking in some dark corners for new revenue; this is when hidden fees began to creep into credit-card agreements, for instance.


We need banks.  Banks are a wonderful thing, as Jimmy Stewart explained.  But while we still call them banks, that wonderful “sleepy” business ended years ago, replaced by financial institutions.  What Nocera is saying is that banks don’t want to be banks anymore, as banks don’t make the big bucks that financial institutions make.  

Banks gouge because they couldn’t care less if you use them as banks.  And they gouge and gouge and gouge, and couldn’t care less if you go elsewhere, as if there was a bank that didn’t gouge.  If they can’t gouge you, they aren’t interested in doing the bank thing.  There’s nothing in it for them.

But we need banks.  It’s not like we can go back to using cash (that’s the paper and coin stuff your parents keep in their pockets and wallet, for you digital natives).  The government has made cash illegal and proof that you are aiding the terrorists.  You don’t want to get put on a cash watch list, do you?

There are many things we need in modern society that don’t provide as big a payback as our need would would seem to justify.  We desperately need someone to remove the garbage we create, yet aren’t prepared to pay garbagemen their due in proportion to our need for their services.  And we aren’t prepared to pay Bank of America $5 for the pleasure of using a debit card to access our money.  And BoA doesn’t care.


One suspects that these new fees will only generate more anger, for they will make plain what has long been hidden: that, fundamentally, retail banking makes its money by gouging the have-nots. Post-financial crisis, the essence of big banking has not changed. It’s just become more obvious.

If you put aside some of the sillier nuts and bolts demands of the Occupy wherever, and focus instead on the core of the anger and frustration, it’s pretty hard to disagree with the protesters. Indeed, it’s hard not to respect their views, grudgingly or not.  The balance of power has gotten out of whack, it seems, and the gouging is out of control.

Some will argue that market forces will eventually smack down the gougers and crush the excessively greedy.  Market forces, of course, is another word for people, us, consumers unwilling to take what they’re dishing out.  These protestors are market forces.  All of us are market forces.  Josh is a market force, as am I. Alone, we may not have an impact, but when enough of us say no, it adds up.  Kinda like a million here, a million there, pretty soon you’re talking about real money market force.

Like Josh, not all the demands strike me as something I can get behind.  In fact, many of them aren’t my issue at all, and I don’t support them. But I do support activism, and some of the demands are right on the money. 

It’s no surprise that this mash of anger and frustration is going to bring up a laundry list of horribles, and overstate the evil of corporate American without recognition of our need for a viable economic existence.  But we have to take the good with the bad.  I won’t pay anybody for a debit card. Heck, I won’t even pay anybody for a credit card. And if somebody rips me off, I’m not going silently into the night. But I’m fond of some modern conveniences and realize that they wouldn’t exist without corporations big enough to develop, produce and distribute them.  And I’m fond of the people who work for them and earn a living so that they can enjoy them too.

As the balance of power is out of whack, it needs to be reined in. We are the market forces capable of doing so. But it’s about giving corporations a damn good smack to remind them who pays the money that creates the revenues that pay the salaries and dividends.  And we need to remember that we need them too, even if not as much as they think we do.

KitchenAid: “There’s Nothing Else We Can Do”

As many readers know, and as has been discussed here in relation to matters of greater importance, I’ve been enjoying an ongoing twitter “conversation” with the social media team at KitchenAid over problems with a  built-in refrigerator purchased at ridiculous expense.  I’ve kept this completely transparent, all on public twitter, refusing their invitation to discuss this via “DMs” (direct messages) so that it’s out there for all to see and enjoy.

One the one hand, this has been great fun, providing hours of #brandfail and general hilarity, as @KitchenAidUSA trips over itself in its effort to explain away incompetence at every turn.  On the other, this serves as a reminder to lawyers that dealing with corporate masters, as run through the hands of children charged with maintaining a happy “customer experience,” is what normal folks suffer regularly without the benefit of being a lawyer.

Matters came to something of a boil yesterday, as the social media team, Kyle, Mandy and Rachel (and, I was told, their supervisor, Mitzy), hit the wall.  Having a subcontracted tech show up, putatively to fix the problems but in reality to observe and report back, the bent frame of the fridge was quickly and easily fixed, but meant that the built-in fridge (question: why does a built-in fridge cost 4-5 times the price of a stand-alone fridge? No answer from KitchenAid) had to be reinstalled, or more accurately, installed correctly.

The reaction from KitchenAid was as expected. They had contracted out the delivery and installation to a logistics company called Optima Solutions out of Georgia, who subcontracts the actual work to trucking companies elsewhere.  Optima Solutions had few options available to it, as they apparently had but one sub in the New York area, which I’ve dubbed Moe & Larry’s Movers.  They are less than optimal, being the same guys who did the terrible installation in the first place, and then failed to show for the reinstall last Monday, as I sat there awaiting their arrival.

This is where Rachel at KitchenAid made a crucial error, attempting to  lie her way out of things by twitting that their “records show that 1 service call was canceled by you on 10/4.”  She immediately back off when called on it, but falsus in unum, falsus in omnibus.  As anticipated, KitchenAid sought the path of least resistance, throwing the problem back to Moe & Larry, Optima’s subcontractor, by trying to dictate the solution, a great solution for KitchenAid but a worthless response for the consumer.




They will be the ones who will correct the installation of the refrigerator. -Rachel



No Rachel, They won’t. They blew it. They failed to show. They are not coming back. They were a total screw-up, never again.

The idea that someone is constrained to take what they’re giving is part of what customer service reps, even those who twit, have beaten into their psyche. By affirmative assertion, the tell the consumer what, if anything, they are going to get.  If its unacceptable, even absurd, so what?  Very rarely will anybody say “no.”  Rachel  then acknowledged that bringing Moe & Larry’s back to the scene of the crime was not a reasonable solution, and stated that she was seeking a viable solution.

It didn’t work.  Whether because Mitzy had enough or, as is more likely, no other outside contractor wanted to become embroiled in a mess of KitchenAid’s creation, suggesting that even the people who sell KitchenAid appliances are sufficiently disturbed by dealing with them that they won’t do a favor to help. Ultimately, poor Rachel  dropped the bomb :





As the refrigerator is working properly, all we can do is send the original install team out. If you decline this, (1 of 2)



there is nothing else we can do. My sincere apologies are offered if this is not acceptable to you. -Rachel (2 of 2)

Aside from the fact that it had already been established that this was unacceptable, the one thing you never want to say to a lawyer is “there is nothing else we can do.”  This line was so patently offensive that it picked up by @ATLBlog :


A lawyer knows that this statement is always false. -EM RT @KitchenAidUSA: there is nothing else we can do.

This should be a mantra for all of us, not only because it’s accurate but because we aren’t constrained to tolerate such nonsense.  If I was a musician, I might make a  really great music video out of all this to drive the point home.  Unfortunately, I’m just a lawyer, but there are still a few tricks lawyers have that can prove useful.

Just as KitchenAid wouldn’t accept my “sincere apologies” in lieu of payment for the fridge, I’m disinclined to accept their “sincere apologies” in lieu of performance.  It’s hardly unusual for corporations to function under the notion that they get to dictate whether, and to what extent, they’ll deliver what you paid for, but it’s entirely up to the consumer whether they are willing to take it. 

And if you think it’s just me, check out Eric Turkewitz’s Homage to U-Haul.

I realize that some have grown bored with this foray into #brandfail, and it’s hilarity has grown cold.  I sincerely apologize for that, and fully acknowledge that this is hardly the most earth-shattering issue.  It is, however, a worthwhile and transparent opportunity to give some thought to what we can do, what social media can do, what consumers can do and what lawyers can do, to teach a bit of accountability.  Social media is a double-edged sword; much as it can be used to announce how wonderful you are, it can broadcast to a surprising number of people what a bunch of incompetent, lying screw-ups you are. 

You paid for it.  You might as well get it, and get it right.  So enjoy the hilarity for what it’s worth, and take from the situation what you will.  And if you get too bored, just watch this video and enjoy (particularly noting the guys in the orange jumpsuits. Coincidence? I think not).


Grow Up

Over at PrawfsBlawg, Debbie Borman has raised an interesting question, with some even more curious corollary issues, about Dougie Howser, Esq., the brilliant but underage lawyer.  She prefaces her query with a bit of hyperbole that only a lawprof could offer with a straight face:


Law education is not as easy as it used to be. (Wait – was it ever easy? I’ll start again). Because of the legal market, the economy, for many reasons schools place greater emphasis than ever before on teaching ethics, professionalism, client interviewing, counseling and negotiation (and I am not talking about third year electives, I am talking about first year, first semester) than in the past. Schools focus hotly on practice skills so that students can straight into practice after graduation: “practice ready.”

This no doubt comes as an enormously pleasant surprise to hear, considering that the phenomenon of “practice ready” law students was anathema to the Academy over the  past few years and as of last June, they were popping them out utterly unprepared to do anything. 

One of the commenters to Borman’s post asked the understated question of where exactly one finds law schools that  “focus hotly” on making students “practice-ready,” to which Borman explains that schools are now “retooling,” so that maybe someday this dream will be a reality, assuming that lawprofs have the capacity to make any student “practice ready” given the vast practical experience most lawprofs possess.

Borman than dives into the meat of her question:


So with all of this in mind, practice-ready emphasis, teaching advanced skills, I wonder: is there an age that is too young for a law student? I ask because I have had students who are under the generally-recognized drinking age and I can identify emotional maturity issues in these (obviously smart, they skipped whole school years) students that, in my opinion, do not “play” well either in the classroom or in the workplace.

Meet Timmy, your lawyer?  One would have to assume that students significantly below the normal age for entrance into law school that they’re more than just smart.  Of course, if they were brilliant, why would they go to law school?  Putting aside Borman’s undue reliance on “practice ready,” the question relates to something that no only applies to the anomaly, the Dougie Howser, but to all law students coming straight from college into law school: does maturity matter?

Being a lawyer is partially about the ability to think, to have the knowledge necessary to spot issues, understand the application of law and legal concepts, and apply them.  But it’s also about advising and counseling clients in how to conduct their lives, their businesses, their behaviors, and that requires a depth of understanding of both people and life.  That comes with both maturity and understanding; you can’t (as Borman seems to think) learn sound judgment from a book. You can’t be a competent lawyer without sound judgment.

Before anyone raises it, yes, there are practice areas that involve no contact with human beings, no understanding of human needs and foibles, and can be well and fully handled by any person with a solid knowledge of law.  But until they criminalize this person’s interaction with living, breathing human beings, they remain a generalized danger, and so take no comfort in hiding in the bowels of tall buildings.

In the comments to Boman’s post, a few Dougies show up and, not entirely unsurprisingly, suggest that they aren’t/weren’t so completely immature as to present a danger to life and limb, self-assessment being a completely reliable source.  Paul Gowder, who entered Harvard Law School at age 18, notes:


There is good reason for some skepticism about the notion that there’s a big difference between young law students and law students of a more ordinary age, in general. Maybe in some individual cases (like I said, I think there was in mine), but not as a whole. Why? Well, for one, 18 isn’t all that different from 22, and a quick perusal of any of the more notorious internet sites for law student misbehavior or its reporting (autoadmit, abovethelaw.com, etc.) will provide all the evidence one might need that law students in general can say and do some incredibly stupid things.

This excellent point is where Borman’s point gets more interesting, and strikes closer to home for baby lawyers.  While most parents of children in this age group see (in our own, their friends, their peers) significant growth in maturity between 18 and 22, we also realize that 22-year-olds share much of the poor judgment of teenagers.

More importantly, they lack much of the worldly experience needed to provide viable advice and counsel to others in the conduct of their affairs.  They can be smart as all get-out, and yet lack that critical experience that allows them to understand others and appreciate the significance of what they do.

Of course, 18 and 22 are the entry ages, not the exit ages.  Are 22 and 25 sufficiently different to overcome the experience gap?  Chances are that these young people, being students, may be substantially more mature in most cases at 25 than 22, they still haven’t spent enough time in the real world to make them “practice ready.”  But that’s not a factor of age, but rather their being students and their experience being limited to classrooms, textbooks, and lawprofs.

Does that suggest that students who come to the law later in life, after some real world experience elsewhere, pop out the other end more “practice ready” than kids who never leave the womb?  Another commenter picks up on this aspect:



In my experience, more pre-law real-world experience does not equal better lawyering or better law students. At my regional school, older law students were never at the top of the class. Now, the people who were non-traditional law students are not the ones I would send clients to. Years of experience thinking like a lawyer matter, not years of experience thinking like a scientist or a sales manager.

This strikes me as conflating two issues, that the later-in-life law student is unlikely to be the academic cream of the crop, whether because they aren’t scholastically brilliant or because real world experience tends to make one care a whole lot less about grades and the sort of trophies that other students desperately desire. 

This commenter seems to suggest that they just aren’t as smart, which may be true but then, genius isn’t a requirement for practicing law and, often, gets in the way. This is one of the reasons I am thankful for the existence of the academic career track, as it keeps lawyers who are too damn smart out of the practice and saves potential clients from the damage of their brilliance.

In my experience, some real life experience before law school tends to make students both appreciate the education (and its application) better and be there for the right reasons, which is missing from the Dougie Howser discussion.  These tended to make them better lawyers, not because they were smarter but because they understood things about people that others of us wouldn’t grasp for years.

One of the areas where I see immaturity and lack of experience wreak havoc is with some young prosecutors, whose child-like vision of right and wrong, human experience and expectations, blinds them from exercising sound judgment in the exercise of discretion.  I suspect that the comprehension of a 22 year old, based on essentially no life experience, would have to be worse than that of a 25 year old, but that of a 25 year old isn’t all that great either.

I’m still stuck on one aspect of this discussion, however.  If you’re that smart at 18 that you’ve graduated college and are ready to start Harvard Law School, why the heck would you want to be a lawyer?

Blumenfeld Prevails, And Yet

The tale of judge against former judge, not to mention judges behaving badly, all about whether Queens Acting Supreme Court Justice Joel Blumenfeld is permitted to consider the ethics of former Judge, now Queens District Attorney, Richard Brown’s scheme to add his own spin right to Miranda warning right before arraignment and provision of counsel, is over.
 
Brown’s writ of prohibition is denied. Blumenfeld can judge.

This should be a huge win, a great day for judicial independence.  Yet it doesn’t feel right.

First, another description of the prosecution’s scheme to undermine Miranda, just because it’s always fun to spread the word:


Under the Program, the District Attorney’s ADAs and DIs interview individuals awaiting arraignment on felony charges, in a room equipped with visible videotaping equipment. An ADA or DI reads the arrestee a preprinted “Interview Form,” which has been completed to be specific to the arrestee’s case. The arrestee is told the date and time, that he or she is “in the interview room of the Queens County District Attorney’s office in Central Booking, Queens,” the names of the other people in the room, and their status as ADAs or DIs from the District Attorney’s Office. The arrestee is then told that he or she has been charged with certain specified crimes, as well as the dates, times, and locations of those crimes.

The defendant is then told the following:


“In a few moments I will be reading you your rights. After that, you will be given an opportunity to explain what you did and what occurred on (date) at (time) at (location) , in Queens County.

“If you have an alibi, please give us as much information as you can, including the names of any people you were with.

“If your version of the events of that day differs from what we have heard, this is your opportunity to tell us your story.

“If there is something you would like us to investigate concerning this incident, you must tell us now so that we can look into it.

“Even if you have already spoken to someone else, you do not have to talk to me.

“This will be the only opportunity you will have to talk to me prior to your arraignment on these charges.

“This entire interview is being recorded with both video and sound.”

Cool, right?  And effective too.  And outrageous?  Well, there’s the problem.  While the Appellate Division, Second Department, in an unusual signed decision by Justice Ruth Balkin, denied Get Down Brown’s petition, it wasn’t because Justice Blumenfeld is fully entitled to consider whatever shenanigans Brown’s pulling to coerce confessions or undermine Miranda.  Nope, the decision is procedural, that


Although the Court of Appeals has declined to detail the several categories of excesses of jurisdiction and power arising in criminal actions that merit the “abrupt intervention of prohibition” (Matter of State of New York v King, 36 NY2d at 64), that Court has observed that those categories always “invoke . . . unlawful use or abuse of the entire action” or proceeding (id.), and “implicate the legality of the entire proceeding” (Matter of Rush v Mordue, 68 NY2d 348, 353). This situation is to be “distinguished from an unlawful procedure or error in” the action or proceeding “itself related to the proper purpose of” the action or proceeding (Matter of State of New York v King, 36 NY2d at 64; see Matter of Johnson v Torres, 259 AD2d 370).

Furthermore, prohibition is never available merely to correct or prevent a mistake, error in procedure, or error in substantive law (see Matter of Oglesby v McKinney, 7 NY3d at 565; Matter of Morgenthau v Altman, 58 NY2d at 1058), even when such errors may be “grievous” (La Rocca v Lane, 37 NY2d at 579), or “egregious” (Matter of State of New York v King, 36 NY2d at 62). The orderly administration of justice requires that correction of litigation errors be left to the ordinary channels of appeal or review (see La Rocca v Lane, 37 NY2d at 579).


Deeply moving stuff, right?  Legally correct, for sure, but somewhat less than inspirational.  And then there’s this:

Inasmuch as we conclude that prohibition does not lie, we need not address the second tier of the analysis, namely, whether prohibition should be granted as a discretionary matter. Nonetheless, we find it appropriate to note that the District Attorney is, of course, legitimately concerned with the reputations of his office and the public servants who are his ADAs, and the extent to which any ruling Justice Blumenfeld may eventually make might affect those reputations.

No doubt you are as moved as I am by the court’s concern for the reputation of public servants who are ethically challenged by their office’s effort to snag them moments before they can see a lawyer for the first time.  Who wouldn’t be concerned?

Then again, I might also be concerned about the defendants whose constitutional right to remain silent, to counsel, and those other cool technicalities, are protected.  Maybe even more concerned than I am about the prosecutors’ reputations.

Still, Justice Joel Blumenfeld is now free to rule, and I can only hope that his decision will do what Justice Balkin’s doesn’t do well enough: Support and defend the Constitution.