From Millennials to Zoomers, the telephone is hated. There are, of course, the usual reasons, that too many calls are spam or robo crap, which can be weeded out by only answering calls when the Caller ID tells you it’s someone you know. But much as there are some collateral excuses, the fact remains that they hate talking on the phone. Given that my generation might share their annoyance of calls, but feels no dread and loathing at the thought of speaking directly to another human being, I wondered why.
So I asked. Continue reading

