You can take issue with some particular examples used by David Books, as readers did in the comments because Brooks made the grievous error of mentioning health care and Trump, thus invoking the activists for single payer health care and anti-deplorables, but his point was about the cost of bureaucracy on people’s now-crushed souls.
The growth of bureaucracy costs America over $3 trillion in lost economic output every year, Gary Hamel and Michele Zanini estimated in 2016 in The Harvard Business Review. That was about 17 percent of G.D.P. According to their analysis, there is now one administrator or manager for every 4.7 employees, doing things like designing anti-harassment trainings, writing corporate mission statements, collecting data and managing “systems.” Continue reading
